I ASK WHAT WAS HER NAME SHE WOULDN'T GIVE IT TO ME SAYING IT'S IN THE CONSTITUTION BUT SHE NOT IN COURT SHE REPRESENTING THE COMPANY AND I HAVE A RIGHT TO KNOW WHO IM DEALING WITH. THEN SHE SAID BRING THEM BACK WE WILL REPLACE THEM ,AFTER WE COULDN'T GET IN TOUCH WE ATE THE OLD BURGERS THAT HAD BEEN SITTING (ALREADY COOKED) AND GARBAGED ON US ( we don't like swiss cheese) the lettuce was wilted and white, when she found out we half eaten them she said their was nothing she can do. This was the jack in box on Chandler Blvd and Dobson in Chandler, Arizona.įIRST THING THE SMART MOUTH MANAGER ON DUTY, I TOLD HER SHE GAVE US THE WRONG BURGERS WE ORDERED THE BUTTERY JACK CLASSICS, WE RECEIVED 4 BUTTERY JACK WITH SWISS CHEESE !!! WHEN I GOT HOME AND DISCOVERED THE MISTAKE I CALLED AND RANG AND RANG NO ONE ANSWERED THE PHONE, THEN WAITED 15 MINS LATER THE SO CALL SMART MOUTH MGR WHO ANSWERED THE PHONE I ASK WHY DID WE GET THE SWISS CHEESE BURGERS ON THE BOXES IT WAS PUNCHED FOR CLASSIC - SHE SAID I DON'T KNOW I DIDN'T MAKE YOUR BURGERS INSTEAD OF TRYING TO FIND OUT WHY IT HAPPEN SHE KEPT REPEATING EVERY TIME I ASKED A QUESTION I DIDN'T MAKE YOUR BURGERS. I used to like this jack in box, but after the AM treatment received, I will never return. I asked my daughter for the receipt to verify the staff member name, no receipt in bag or was not handed to me at time change was given. I felt I had to search my entire meal prior to eating to confirm that nothing additional was added. I have never waited 20 minutes for hash browns. 2 other staff members ignored me, He came back at 6:07 and said the hash browns were cooking and handing me my bag of food.
After 20 minutes of waiting for my breakfast meal, I knocked on window, I was going to ask for my money back as this was ridiculous to wait this long. Got to the window, received attitude from Staff member at window, gave me my change, then shut window and locked it, after 5 min gave me my drink. Staff member having troubles entering order, asked if he wanted me to start over, said give me a second.
0 kommentar(er)
